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How To Distinguish Your Client From the Competition

By Nicki Krawczyk 6 Comments

A photo of all orange slices except for one grapefruit slice

In every client’s mind, their own product or service is legendary. But how can copywriters convey that same momentousness to prospective purchasers so that they just can’t resist buying it?

Conveying a product’s (or service’s) unique selling point (or USP) and benefit to the consumer are crucial to helping your target audience understand why they should make the purchase.

Make the Product or Service Epic

But, at the same time, there’s also another way to help make that product so irresistible and so aspirational that the audience will be all but chomping at the bit to buy it. You need to make this product epic.

Now, the work “epic” is used slangily to mean, essentially, “really super awesome.” And, yes, you’ll be conveying that the product is really super awesome. But the main reason that I use it is for the word’s more classic definition, that of a story of a hero and that hero’s journey.

Tell an Epic Story

To make your client’s product stand out, tell a story about it—and not just any story. An epic.

You’re going to tell the story of how this product came into being and they problems in the world that it fights against. You need to set it up as the hero, railing against a villain or conflict with a goal and a moral.

But wait, before you think I’m looking for an Aesop fable or a Marvel movie (though I kind of am), let me give you an example.

Apple Tells Excellent Epic Stories

All of the Apple products aren’t just products: They’re heroes. Remember that classic ad from 1984 with the all of the grey-clad, conformist people sitting on benches and listening to propaganda about being “the same” and a woman runs in and throws a sledgehammer to smash the screen?

That’s how Apple positions all of its products. They are fighting a war against conformity and malaise. (Whether you believe this is the case or not, that’s their positioning.) Apple urges people to “think different” and rail against sameness. Their hero is their company and their products, the villain is those people (and companies) who would try to lull you with unoriginal, uninspiring technology, and their implied goal is to free the world from that tyranny.

A pretty epic story, right?

But, in the end, it’s just the marketing story for a computer company! It’s a little hard to imagine Dell or Hewlett Packard taking on such an epic story, but they’ve also never tried. Apple’s epic story works because they stand behind it 100%.

So, what’s your client’s (or your client’s product’s) epic story? What is it fighting against? How is it determined to change the world? Telling this story with passion and with complete faith and sincerity can be the key to unlocking a whole new way to set the product apart—and earn unprecedented loyalty from customers.

Is it easy? Of course not. But greatness never is. Tell the epic story and reach for the epic results.

Watch More

As a copywriter, you need to establish your own unique selling point or unique selling proposition (USP) that ells your prospective clients why they should hire you versus any other copywriter. What do you have that no other copywriter brings to the table? In this podcast, Nicki and Kate break down how to write a compelling USP that will make it crystal clear to your prospective clients why you’re the best copywriter for the job.

Your Turn!

What are some of your favorite epic marketing stories for products? Or what are some that have fallen short for you? Let us know in the comments below.

Last Updated on September 14, 2023

Filed Under: Copywriting Tips Tagged With: copywriting ideas, copywriting tactics

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About Nicki Krawczyk

Nicki is a copywriter, copy coach and the founder of Filthy Rich Writer. She's been writing copy for more than 20 years.

Comments

  1. Stephanie Z. says

    April 20, 2015 at 7:30 pm

    Agree that all companies need to unearth and tell that epic story about their product. Any tips for how to help tease out stories from clients who have limited time and info? Thanks!

    Reply
    • Nicki Krawczyk says

      April 29, 2015 at 1:22 pm

      Hi Stephanie,

      That’s a great question. You’re going to find that, very often, your clients won’t have a clue as to their own epic story is and you’ll really have to dig deep to find it. To help figure it out, ask them questions like, “Why did you start this business to begin with?” “Why is helping your customers important to you?” “What do your clients find most frustrating?” and “How do you feel like your company and service/product makes the world a better place?” These questions are going to help you get at their mission, and that’s going to help you craft that epic story.

      Thanks for commenting!
      Nicki

      Reply
      • Jessica V. says

        March 11, 2020 at 6:05 pm

        What a great post! And I love this response to Stephanie’s question. I’m excited to apply this tactic in the future.

        Reply
        • Nicki Krawczyk says

          March 11, 2020 at 7:23 pm

          Hi Jessica,

          Thanks! I’m so glad it was helpful. 🙂 It’s a great tactic, it makes your clients’ marketing more effective, and, just as importantly, it makes the copy even more fun to write!

          Thanks for commenting!
          Nicki

          Reply
  2. Terence says

    April 20, 2015 at 10:41 pm

    Pretty amazing piece! The point about why story telling in copy makes such a great impact, has now become clear.

    Reply
    • Nicki Krawczyk says

      April 29, 2015 at 1:24 pm

      Hi Terence,

      Thanks—I’m glad this was helpful!

      Nicki

      Reply

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